Customer Relationship Management (CRM)

Customer Relationship Management. helps you to efficiently interact with your customers and build relationship with them.

   

It provides a centralized platform to the sales teams in capturing sales leads and opportunities and facilitates in converting them into business by way of constant planning, managing and interacting and recording at the same time of all data related to that.

CRM system, in addition, provides visibility to the Sales Director into the pipeline sales and the actions taken by its Sales Force for winning or losing an opportunity. So that timely corrective measures can be taken to prevent from any future opportunity loss.

 

Some of the core features of CRM system are as follows :  

1)  Leads Nurturing   & Customer Address Book Management  
 

2)  Prioritizing Opportunities & Management.  

 

3)  Facilitating in converting opportunities into sales.  

 

4)  Sales team organization inline with market segmentation

     
5)  The system helps in maintaining good communication amongst sales teams as well as with the customers   

   
6)   Planning and organizing sales force activities     
 

7)   Efficient communication and meetings and follow-up with customers

  

8)   Efficient interactions amongst sales force teams and management      
    
9)    Etc.

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